Objective
Providing administrative and customer support
Experience
Illustrator
Freelance, North Vancouver 2011 - Current
Consulted over time constraints, compensation, in relation to the aspect of each project
Organized and planed multiple projects
Coordinated project with attention to detail to meet client’s expectations
Built, designed and maintained portfolio website
Registrations Assistant
The College of Veterinarians of BC, North Vancouver 2008 - 2011
Registered over 250 Veterinarians; processed and authenticated confidential documentation
Corresponded and updated applicants with application process, provided customer service with pleasant and delicate manner, provided maps, directions and local information for applicants visiting from out of town
Assisted applicants with application process; breaking down legal lingo, directed to institutions that provided required documentation as well as providing proof of an open application with CVBC to obtain said documents
Dealt with and directed a high volume of inquiries; recorded and documented all incoming and outgoing inquiries
Arranged provincial exams held outside of BC; organized travel for staff and Council members as well as registration set up
Liaised with applicants, registrants and council members as well as outside organizations in matters of registrations and changes of status
Developed new systems for registration procedure, provided guidance and taught staff new methods in MS Office software
Office Manager
CJ Anderson Civil Engineering Inc., North Vancouver 2007- 2008
Managed staff, office administration, as well as performed human resource duties
Organized and directed large volume of inquiries
Liaised regularly with Project Managers, Senior Engineers and other Engineering staff
Processed payments and collection duties
Coordinated and monitored up to 200 ongoing projects, addressed concerns and reported to Senior Engineer
Organized and arranged meetings, webcasts, and teleconferences
Processed municipal documentation for individual project sign offs; document control for contracts and invoicing
Developed new file system for individual project’s maps and printouts
Administrative Assistant
Accenture - BC Hydro, North Vancouver and Downtown 2007
Assisted in RFP presentation, registering vendors and organized room for presentation
Coordinated and scheduled meetings; arranged food, equipment, travel and personal travel needs
Processed work orders, reports, time sheets and prepared powerpoint presentations
Maintained and managed office supplies and inventory
Administrative Assistant
TD Waterhouse, West Vancouver 2006 - 2007
Processed account applications, data entry, and filing
Dealt with handling Bank deposits
Administrator/Receptionist
Various companies, Vancouver 2006
Processed accounts receivable and payable
Scheduled meetings, reception duties, handling and directing all inquiries
Created and maintained client files and dealt with correspondence
Education
Bachelors of Fine Art in Computer Art - 2003
Academy of Art University, San Francisco, CA
Certification
Skils
Over 8 years of experience in providing customer service and administrative duties
Excellent IT Skills: Microsoft Word, Excel, Outlook, PowerPoint, Photoshop, Illustrator, familiarity with PC and Mac
Excellent communication and organizational skills with strong attention to detail
Ability to work under pressure as well as at a flexible pace
Punctual, friendly and diplomatic
Experience with handling sensitive and confidential material
Interested parties are welcome to request a PDF format of my CV.
I am available to start immediately, however, there will be 2 weeks from April 24-May 5 where I will be out of town to get married. I am free to start afterwards or before with the understanding of unpaid leave during said dates.
I am not willing to relocate and prefer to work only in North Vancouver, BC