Objective
To speak clearly on the phone and move quickly to connect callers to the right phone extension
To provide maximum custome satisfaction
To do my duty with time and commitment
Experience
November 2006 t0 October 2009 -Secretary/Receptionist
October 2009 up to date- Secretary / Receptionist
? answer telephone, screen and direct calls
? take and relay messages
? provide information to callers
? greet persons entering organization
? direct persons to correct destination
? deal with queries from the public and customers
? ensures knowledge of staff movements in and out of organization
? general administrative and clerical support
? prepare letters and documents
? receive and sort mail and deliveries
? schedule appointments
? maintain appointment diary either manually or electronically
? organize meetings
? tidy and maintain the reception area
? Process letters, memorandums, reports, papers, minutes of meetings, and workshop materials.
? In the absence of other Secretaries, complete their necessary duties as delegated by Administrative Assistant
Education
Bachelor's Degree in Business Administration
Top Flight Secretarial Dilopa
Internatinal Computer Drivers licence(ICDL)
Certification
Skils
Excellent customer service skills
Administrative skills
Communication skills