Objective
Eventually move into Engineering Dept
Experience
Retired Naval Hull Tec, I retired in April 2008. Previously worked as a contractor in the provadence of Tallil Iraq, from September 2008-2011.
Education
Objective:
To provide exceptional customer service and technical solutions to users as well as the network servers and infrastructure they utilize.
Professional Portrait:
• Honorable professional with 20 years of military service. Demonstrating leadership, effective communication, and problem solving skills, field engineering support for biometrics data collection.
• Proficient in computer software/hardware network and troubleshooting.
• Honored with three Navy and Marine corps achievement medals and six deployment ribbons.
• Current security clearance Level: TS/Interim, received 12 Jul 2011
Technical Experience:
• In depth knowledge of computer maintence both hardware and software.
• Extensive Knowledge with Information Protection/Network Security using biometrics hardware/software, registry configuration, group policies, and anti-virus software.
• Skilled in removal of virus/spyware using available tools such as Symantec AV, Spy-Bots, and Ad-Aware.
• Accurate diagnosis and repair of workstation errors using web forums and Microsoft TechNet.
Field Service Engineer (FSE)
ManTech, (Sensor Technologies Division)
Feb 2011 to Present, COB Adder Iraq:
• Operate Voice collection recording equipment.
• Upload voice recordings in bat data base.
• Burn recordings on CD and DHL recordings to customer.
• Manage and up-load data of collections on hard drive and share drive.
• Troubleshoot network connectivity issue with BAT client and BAT server.
• Troubleshoot BAT equipment and software.
• Keep ongoing logs of all collections on excel spread sheet.
Professional Experience
Biometric Automated Toolset Manager/Supervisor
Oberon Associates / CGI Boss-u
Sept 2008-Feb 2011, Basra Iraq:
• Trained and supervised over 30 enrollers on the proper use of the portable Minnie server. Proper procedure for start-up/shut down preventive maintenance and trouble shooting.
• Coordinate with property book authority TPE to ensure that all equipment is correctly maintained in the TPE system.
• Primary trainer of over 100 CSA’s on the hardware and software level which BIOS configuration, graphic/sound care, different types of PCI, printers, CPU’s CAT 5 cable.
• Perform system and security administration, network connectivity configuration, database administration, equipment maintenance, systems documentation, and resolving customer issues.
• Maintain Dell 2950/1950 server sets, Panasonic CF-73/74 notebooks, PIER iris scanning devices, CrossMatch fingerprint readers, and multiple cameras.
• Provide support for both the Biometrics Automated Toolset (BAT) and Biometric Identification System for Access (BISA) systems.
• Utilize biometric information to locate Persons of Interest. Perform biometric enrollments at designated ports of entry.
• Capture biometrics utilizing facial recognition, iris and fingerprint scanners.
• Troubleshoot BAT laptops and peripherals to include, printers, scanners and digital cameras, iris capturing device, ensuring 100% availability of equipment to support US and coalition customer in support of war on terrorism.
United Stated Navy Chief, Jul 1988 – Aug 2008
Civil and Mechanical Engineer (Hull Technician):
• Damage Control Training Team Lead - responsible for planning, pre-briefing, initiating, grading and debriefing all mass casualty drills.
• Chemical, Biological, Radiological Trainer - M8, M9, chemical detection paper proper dawning of CBR suit, counter measures, two pan chloride and atropine injection kit.
United States Navy 2003-2006:
• Selected for duty as Engineering Instructor at Great Lakes, Training School Command (TSC), to execute quality curriculum to navel engineers, instruct students on proper safety, PPE, arc welding, brazing welding and blue print reading.
• Instructed over 400 sailors’ annually on ship board firefighting equipment, CO2, PKP, Halon 1301, Aqueous Film Forming Foam (AFFF) portable and fixed agents.
• Trained more the 40 Army, Navy, and Marine Corps officers on the proper use of the four gas analyzer used to detect deadly gases: Oxygen (O2), Hydrocarbon (HC), Carbon Monoxide (CO), and Hydrogen Sulfide (H2S).
Education:
• University of Chicago
• Bachelors – Information Technology –26 credits total
• TSC Instructor at Great lakes Illinois 2003-2006
Certification
Personal safety, first Aid & CPR, basic fire fighting course, and Personal survival Techniques.
Skils
Tig welding, arc weling, braze welding, Pipefitter, CO Fixed systems, Haylon fixed systems, Proficient in computer software, hardware network and troubleshooting.
I have been working in the biometric field for the past 3years, engineering 16years and 4years in deck dep.